at800 was set up under Government direction to ensure that viewers who rely on Freeview for TV can continue to receive it, or are offered a suitable alternative, when 4G mobile services at 800 MHz are activated in their area. Satellite and cable services will not be affected.
We are funded by the UK mobile operators who are launching 4G mobile services at 800 MHz: EE, Telefónica UK (O2), Three and Vodafone. Each operator contributes to our funding to enable us to provide corrective support for households whose Freeview services could be affected by the rollout of 4G at 800 MHz.
at800 is a trademark of Digital Mobile Spectrum Limited (DMSL).
How are we governed?
To ensure we deliver a high quality service, we report to the 4G/TV Co-existence Oversight Board representing consumers, broadcasters, mobile operators and Ofcom.
Code of service and commitment
The key measure of how well we are doing our job is how quickly and effectively we restore Freeview for households that experience interference to Freeview from 4G at 800 MHz.
at800 vision and values
We know how frustrating TV interference can be and we work hard to resolve 4G-related interference to Freeview for viewers. We are focused on delivering excellent support and service. Our vision and values guide our behaviour; they’re what we stand for and are what you can expect from us.