You are hereHome » FAQs » How can I get a filter?

How can I get a filter?

If you believe the interference to Freeview might be due to 4G at 800 MHz, call us. We can arrange to send you a free filter to fit yourself.

We have several different types of filters so would need to speak to you to understand which one would be the most appropriate to send to you. Fitting instructions are included with the indoor filter and we also have an online video showing how to fit it. We can provide further advice by phone. Outdoor filters should be fitted by an aerial installer.

If you would prefer, we can arrange for an engineer to fit the filter, at no cost to you. The engineer will test whether 4G at 800 MHz is the cause of any disruption. If it is, a filter will be fitted to your TV system.

Total 310 Votes
30

How can we improve this post?

+ = Verify Human or Spambot ?

Or select from one of the following categories;
Our online diagnostic tool will help you identify what might be causing disruption to your Freeview service.