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My neighbour has received a postcard and I have not. Why?

This may be because you live on the border of an area we expect might experience interference. Please be aware that the majority of viewers who receive a postcard from us will not experience any interference to their Freeview service from 4G at 800 MHz. Of course, if you have interference to Freeview that is caused by 4G, we will still provide support even if you did not receive a postcard from us. Please get in touch.

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