Why might this affect my TV?
Freeview, TV received through an aerial, and 4G mobile services both use parts of the radio spectrum – bands of frequencies – to send signals. The 800 MHz frequencies used by some 4G services are next to frequencies used for Freeview. There’s a small chance that some TV systems could receive these 800 MHz mobile signals which may cause interference to Freeview.
If you notice new Freeview interference please contact us for help.
Before summer 2013, mobile services in the UK could use spectrum at 900 MHz, 1800 MHz, 1900 MHz, 2100 MHz, 2.6 GHz, 3.5GHz. 4G is now being activated at a new frequency: 800 MHz.
This 800 MHz frequency has been made available by the move from analogue to digital television. TV previously used frequencies from 470 MHz to 862 MHz. Now television stops at 790 MHz and new 4G mobile services are being provided that operate between 791 MHz and 862 MHz.
Since the digital switchover, channels 61 to 69 have been reserved for 4G mobile signals. This 4G network is currently rolling out across the country.
How can we improve this post?
- I am missing some Freeview channels. Is this caused by 4G?
- How will I know if my TV is affected?
- What should I do if I think my TV is being affected?
- What will happen next?
- How do I arrange for an at800 engineer to visit?
- Can I fit the filter myself rather than have an engineer visit?
- If my TV is affected, how quickly will you resolve the issue for me?
- Is it true that millions of homes might be impacted?
- I live in London, will I be affected?
- How will at800 let me know if my Freeview may be affected?
- My neighbour has received a postcard and I have not. Why?
- Will 4G affect TV received through satellite or cable?
- Will TVs in caravans, campers and narrowboats be affected?
- What are filters and how are they fitted?
- How can I get a filter?
- What if I have a set-top box?
- What if I have an indoor TV aerial; can I still attach a filter?
- What if I have more than one TV running Freeview?
- What if the filter doesn’t resolve the interference?
- Can I get more filters if needed?
- I am moving house, do I need to take my filter to my new home?