Who is likely to be affected?
You are more likely to be affected if you live close to a new 4G mast, are in an area with weak digital television reception or have a TV signal booster. Only new disruption to Freeview, which happens after masts are switched on close to your home, could be due to 4G at 800 MHz. Following pilots across the UK, and evidence gathered since the start of the 4G at 800 MHz roll-out, at800 expects fewer than 1% of households with Freeview as their primary TV source to experience disruption to Freeview from 4G at 800 MHz.
- How will I know if my TV is affected?
- What should I do if I think my TV is being affected?
- What will happen next?
- How do I arrange for an at800-accredited engineer to visit?
- Can I fit the filter myself rather than have an engineer visit?
- If my TV is affected, how quickly will you resolve the issue for me?
- What are filters and how are they fitted?
- How can I get a filter?
- What if I have a set-top box?
- What if I have an indoor TV aerial; can I still attach a filter?
- What if I have more than one TV running Freeview?
- What if the filter doesn’t resolve the disruption?
- Can I get more filters if needed?
- I am moving house, do I need to take my filter to my new home?