What’s happening and why?
Mobile operators are rolling out 4G mobile networks across the UK. 4G enables mobile devices such as smartphones, laptops and tablets to access the internet at super-fast speeds. It will drive innovations in business, entertainment, education and public services and help the UK stay competitive in an increasingly digital world.
When will this happen?
The first 4G at 800 MHz services launched on 29 August 2013. These networks are now expanding across the UK; when and where they launch depends on the roll-out plans of the mobile operators.
What has this got to do with you and your TV?
Both 4G mobile services and digital TV use parts of the radio spectrum, that is bands of frequencies, to reach us. The 800 MHz frequencies used by some 4G services are next to the frequencies used for Freeview. TVs and set-top boxes that receive Freeview may have the TV service blocked by these 4G signals; there is a very small chance this may cause disruption to your Freeview service. You are more likely be affected if you live close to a new 4G mast, are in an area with weak digital television reception or have a TV signal booster. If you have received a postcard from us, and experience new disruption to your Freeview service, find out how at800 can help.
Our video explains all
Watch this short video to find out more
We have a number of guides for households, property managers, local authorities, and industry which will provide guidance on what to do if you do experience disruption. View all our guides
Read our list of frequently asked questions [FAQs] on some of the most common concerns about 4G TV interference, and what we will do to help. View FAQS