Eight truths about the 4G network
You may have read a lot about 4G and how it might affect your Freeview TV service. Some of what you have heard may not be entirely accurate, here are 8 facts about the 4G roll-out.
- TV interference caused by 4G at 800 MHz will only occur once a 4G mast has been switched on. You are more likely to be affected if you live close to a new 4G mast, are in an area with weak digital TV reception or have a TV signal booster.
- If you watch only satellite or cable TV, you won’t be affected by 4G at 800 MHz. If you experience interference to your satellite or cable service, please contact your provider.
- If you notice new interference to Freeview – and have several terrestrial digital TVs which share an aerial – it’s likely that all will be affected.
- Not all 4G masts might cause interference to Freeview – only those working at 800 MHz.
- In most cases, a simple easy-to-plug in filter will solve the problem.
- In some cases a filter may need to be installed on your roof. This should be installed by an aerial engineer.
- If you live in a block of flats or other high-rise building with a communal aerial, we will provide a communal filter and your landlord or management company will need to arrange to get it fitted.
- If you TV signal is affected by 4G, and you do not have cable or satellite TV, we offer free support so you can keep enjoying your favourite programmes.